Services
01
IT Solution Provider
At Ethernetix, we’re committed to ensuring you maximize the value of your IT investments. Our complimentary Technology Assessment covers:
- Network Performance Optimization
- Patch Management
- Remote Monitoring and Management
- Firewall Security
- Cybersecurity
- Internet Performance
- VOIP and Telecommunication Assessment
We recognize the temptation to maintain the status quo with an "if it isn’t broken, don’t fix it" mindset. However, technology is ever-evolving, and staying up to date is crucial. Businesses that neglect to modernize their IT infrastructure risk falling victim to hacking, phishing, poor network performance, or even data loss.
Considering an upgrade or a new investment? Let it start with us. Our free, straightforward Technology Assessment will help you craft a strategy that reduces costs, minimizes risks, and enhances your business operations.
02
Technology as a Solution
More businesses are discovering the advantages of partnering with an external IT support team. Outsourcing IT services not only provides you with an additional team of experts ready to troubleshoot and resolve issues, but it also grants you access to cutting-edge technology and business-grade solutions. These include cybersecurity, patch management, network monitoring, remote monitoring and management (RMM), backup and disaster recovery, and cloud computing—all essential for maintaining uptime and profitability.
Take command of your IT by letting us manage and support it for you. This partnership allows you to focus on leveraging technology to grow your business, while we handle the technical complexities as your Managed IT Services provider.
If you’re in need of Managed IT Services and want a free technical assessment to regain control of your IT, we’re here to help.
03
IT Operations as a Service
Managing IT infrastructure can be one of the most significant expenses for a business. It requires constant attention and dedicated resources to monitor network performance, ensure successful backups, protect against increasing cyber threats like phishing and malware, rapidly deploy patches, verify installations, and keep up with evolving IT compliance standards. Our IT Operations as a Service offers a cost-effective alternative, providing expert management of these critical tasks, allowing your business to focus on what it does best.
04
Security as a Service
For many organizations, figuring out where to begin with cybersecurity can be a major challenge, especially as more devices connect to the internet.
According to a report by the Ponemon Institute, the average cost of a data breach for U.S. organizations is $6.53 million.
Our approach focuses on understanding your business while safeguarding the technology that drives it. For decades, Ethernetix has been committed to managing, protecting, and securing businesses, non-profits, and government entities by securing, monitoring, and defending the technology they rely on every day.
06
Disaster Recovery as a Service
Simplify the complexities of configuring local and remote backups, storage provisioning, and capacity planning with our Disaster Recovery as a Service (DRaaS) solution.
In 2019, the total cost of business data loss was nearly $2.1 trillion, impacting both small businesses and large corporations. While many businesses understand the need for data backups, they often overlook the importance of having a robust Disaster Recovery Plan to protect against natural disasters (such as fires, hurricanes, floods) and human errors, or to defend against cyberattacks.
Our DRaaS solution leverages our global, secured data centers to serve as the target site for the replication and recovery of your critical data and applications. You can choose between our HIPAA-compliant, SSAE-compliant, and ISO-certified private cloud or utilize AWS/EC2.
Designed for speed and efficiency, our DRaaS offers a purpose-built private cloud with AES-256 encryption, allowing for fast, secure remote backups. Instead of lengthy backup windows, our solution ensures that backups to our global, compliant data centers are typically completed in minutes, not hours.
07
IT Consulting as a Service
Waiting for an IT expert to resolve issues often means it’s already too late to avoid disruption.
Unexpected interruptions in your IT services can derail productivity and leave you in a difficult position. Recognizing the importance of seamless IT operations, Ethernetix offers top-tier managed IT services in Florida and surrounding areas.
As a professional IT consulting company, we provide comprehensive solutions tailored to the needs of small to medium-sized businesses across the South Florida region. Ethernetix specializes in addressing security, system upgrades, network management, software, hardware, and more. Our managed IT services are the foundation of our consultancy, ensuring optimal performance, reliability, and efficiency, ultimately leading to a significant return on investment. Our support allows you to focus on your business’s growth without the worry of IT disruptions.
What sets our managed IT services apart in South Florida is our proactive approach. We prevent issues before they arise, sparing you from the frustration and potential embarrassment of operational breakdowns. And in the rare event that an issue does occur, our IT experts are ready with prompt, reliable solutions, making us one of the most recommended managed service providers in Florida.
08
White Glove
Our White Glove: Fully Managed Services Tier offers comprehensive product maintenance and support, fully managing all your daily IT operations. This tier is ideal for businesses where IT resources and expertise are limited. While many IT departments can handle most of their environment, they may lack specialized expertise or find that monitoring and patching services strain their staff and disrupt work-life balance.
The modern approach to IT management often involves a hybrid model, where some activities are managed in-house while others are more cost-effectively handled by a managed service provider like Ethernetix. Our White Glove Tier allows businesses to strategically reduce operational costs by 'doing more with less.'
With this tier, your IT team receives constant support, with highly certified engineers becoming extensions of your department. From remote monitoring and management to backup and disaster recovery, to security as a service, we cover everything in between. This approach frees up your staff to focus on strategic initiatives and the future growth of your company.
09
Green Tree
Our Green Glove Maintenance and Support Tier is designed to ensure that your SaaS products remain fully operational. This tier focuses strictly on maintaining the functionality of your services, without managing daily IT operations involving the SaaS product.
Our Systems Engineers will promptly address any critical issues by applying "hot fixes" to maintain business continuity. A "hot fix" is a targeted solution for a specific functional area of our service that is essential to your operations. When such a fix is necessary, our team will notify your primary point of contact and implement the update to prevent any disruptions.
With the Green Glove Tier, Ethernetix provides designated primary and secondary authorized callers, chosen by you, who can contact our Systems Engineers for standard technical support. Whether reporting technical issues or requesting assistance with our products, our team is here to ensure your services stay "green" and fully operational.
